Effective Date: June 1st, 2025

1. Acceptance

By completing payment of the reservation and damage deposit through the Arterra Properties booking website, or other such homestay platform including but not limited to AirBNB, VRBO or Google Vacation Rentals, the Guest of Record electronically signs this Agreement and accepts all terms below on behalf of every occupant and visitor.

No separate signature or additional checkbox is required.

The booking confirmation, together with any property-specific rules or operating instructions provided with it (parking, garbage day, Wi-Fi, hot tub, alarm codes, etc.), form part of this Agreement and capture the Guest, Property, dates, occupancy, and fees.

2. Short-Term Stay Only

This is a short-term vacation rental for transient accommodation only. It does not create a tenancy, lease, or any interest in land, and the BC Residential Tenancy Act does not apply (s. 4(e)). The Guest waives any claim to RTA protection, will vacate at the end of the booked stay (or earlier on breach of this Agreement) without further notice, and will not use the Property address for mail, ID, employment, or registration of any kind.

3. Payment & Refundable Damage Deposit

The full reservation total and any refundable damage deposit specified in the booking confirmation are collected at the time of booking. The deposit, where applicable, is returned to the Guest by the original payment method within fourteen (14) days after check-out, less any deductions. The Owner and Arterra Properties may deduct from the deposit (and charge the Guest’s credit card on file for any excess) for: damage to the Property or contents beyond normal wear and tear, missing items, excess cleaning, smoke remediation (minimum $500), unauthorized pets ($500 + cleaning + damage), exceeding occupancy ($250 per additional person per night), late check-out, lost keys, fobs, remotes, or access devices (at full replacement cost), any strata or municipal fines or penalties issued in connection with the stay, and any third-party costs (locksmith, security response, pest control, etc.). The deposit is not a cap on the Guest’s liability — the Guest remains personally responsible for any shortfall. Failed Payment / Chargeback. If the Guest’s credit card payment does not clear, is declined, is reversed, or is the subject of a chargeback at any time before, during, or after the stay, the Guest is immediately liable for (i) the full unpaid amount of the reservation, fees, taxes, and damage deposit, plus (ii) liquidated damages of $500.00 CAD, which the Guest acknowledges is a genuine pre-estimate of the Owner’s and Arterra Properties’ losses (including administrative, re-marketing, and lost-booking costs) and is not a penalty. These amounts are due on demand and may be charged to any payment method on file, deducted from any refund otherwise owing, or pursued in collection together with all costs of collection (including legal fees on a solicitor-and-own-client basis). The Owner may also cancel the booking and refuse check-in if payment has not cleared by check-in.

4. House Rules

No smoking, vaping, or cannabis anywhere on the Property, including balconies, decks, and garages. Minimum $500 plus actual remediation costs. No parties or events. No gatherings beyond the booked occupancy. Visitors must leave by 10:00 p.m. Violation = immediate termination of the stay without refund and full responsibility for related costs. Maximum occupancy is strict and is set in the booking confirmation. Excess occupancy is $250 per person, per night and may end the stay. Quiet hours 10:00 p.m. – 8:00 a.m. A noise complaint that triggers a third-party response (security, bylaw, RCMP) ends the stay without refund plus a $500 charge and any third-party fees. Pets only with prior written approval and the pet fee paid. Pets must be house-trained, never left unattended uncrated, and are not allowed on beds or upholstered furniture. The Guest is liable for any damage or injury caused by their pet. Undisclosed pets = $500 fine plus all cleaning and damage. All bylaws apply. The Guest will comply with all applicable strata, municipal, and provincial bylaws and rules. The Guest is solely responsible for any fine, ticket, or special levy issued in connection with the stay and authorizes the Owner to charge those amounts to the deposit or credit card on file in full, without prior dispute. Property-specific rules apply. The Guest will follow any property-specific rules and operating instructions provided with the booking confirmation or on arrival (including, where applicable, parking, garbage and recycling, hot tub, pool, Wi-Fi, alarm, and check-out procedures). Those rules form part of this Agreement, and the Guest is responsible for any damage, fine, or third-party cost arising from failure to follow them. No subletting, re-listing, or commercial use (including paid filming, photography, or content production) without prior written consent.

5. Cancellation Policy

Cancellation, change, and refund terms are governed by the cancellation policy displayed for this listing on the booking platform at the time of booking, which is incorporated into this Agreement by reference. The Guest acknowledges they have reviewed that policy before completing payment. No-shows, early departures, and partial stays are treated in accordance with that policy. Date changes are not guaranteed and, where the Owner agrees in writing to a change, are subject to availability and any rate difference. The damage deposit (if applicable) remains refundable in the ordinary course (less deductions) as set out in Section 2, regardless of any non-refundable rental fees. The Guest is strongly encouraged to purchase travel insurance.

6. Risk, Release, Indemnity & Insurance

Use of the Property and all amenities (including hot tubs, pools, fireplaces, BBQs, decks, docks, watercraft, and outdoor terrain) is entirely at the Guest’s own risk. The Guest is solely responsible for supervising children, pets, and all occupants. To the maximum extent permitted by law, the Guest releases the Owner, Arterra Properties, and their agents and contractors from any claim for personal injury, illness, death, or loss of or damage to property, however caused, arising from the stay; will indemnify and hold them harmless from any claim, fine, penalty, or cost (including legal fees on a solicitor-and-own-client basis) arising from the Guest’s or any occupant’s conduct or breach of this Agreement; and confirms that the Owner’s insurance does not cover the Guest’s personal property or liability. The aggregate liability of the Owner and Arterra Properties to the Guest in connection with the stay is limited to the rental fees actually paid for the booking.

7. Service Interruption & Force Majeure

No refund or compensation is owed for interruption or non-availability of utilities, internet, appliances, or amenities, or for events beyond the Owner’s reasonable control including weather, wildfire, smoke, evacuation order, road closure, pandemic, public-health order, strike, or act of government. The Owner will arrange repairs where reasonably possible.

8. Right to Refuse or Terminate

The Owner or Arterra Properties may refuse check-in or terminate the stay immediately, without refund, for: misrepresentation in the booking, refusal to present photo ID, breach of any term of this Agreement or any bylaw, damage or threat of damage, abusive or threatening conduct, suspected illegal activity, payment that has not cleared, or any conduct that, in the Owner’s reasonable judgment, poses a risk to the Property or its neighbours. The Guest and all occupants will vacate immediately on request.

9. Monitoring & Privacy

The Property may have exterior security cameras and/or noise monitoring devices. No cameras are placed in bedrooms, bathrooms, or other interior private areas. The Guest consents to such monitoring for security and dispute-resolution purposes. Arterra Properties collects, uses, and discloses the Guest’s personal information solely for administering the booking, complying with the BC Short-Term Rental Accommodations Act and applicable strata/municipal reporting, processing payment, and addressing damages or claims, in accordance with the BC Personal Information Protection Act (PIPA).

10. General

This Agreement, together with the booking confirmation and any property-specific rules or schedules, is the entire agreement between the parties and is governed by the laws of British Columbia, with exclusive jurisdiction in the BC courts. The Guest of Record is jointly and severally liable for all occupants and confirms they are at least 19 years of age, have authority to bind every occupant, and that all information provided is accurate. Failure to enforce any term is not a waiver. If any provision is unenforceable, the remainder continues in full force. Electronic acceptance has the same legal effect as a handwritten signature. Notices may be given to the email on file and are deemed received the next business day.

11. Contact Us

If you have questions about these Terms, please contact:

Arterra Properties Inc.
Email: helloarterraproperties@gmail.com
Phone: 250-864-0694